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Terms of Use

Effective Date: September 9, 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and conditions outlined in this agreement. If you do not agree to these terms, please do not use this website.

Use of Website

This website is provided for informational purposes regarding our tourism services. You may use this website only for lawful purposes and in accordance with these terms.

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website or related systems
  • Interfere with or disrupt the website's functionality or security features
  • Use automated systems to access the website without our permission
  • Reproduce, modify, or distribute website content without authorization

Booking and Services

Submitting a booking request through our website does not constitute a confirmed reservation. All bookings are subject to availability and confirmation from our team. We will contact you within 24 hours to confirm details and finalize arrangements.

Prices listed on this website are in Canadian Dollars (CAD) and are subject to change without notice. Confirmed bookings will honor the price quoted at the time of confirmation.

Cancellation and Refund Policy

Cancellation terms vary by service type and will be clearly communicated during the booking confirmation process. Generally:

  • Cancellations made more than 14 days before the scheduled date may receive a full refund
  • Cancellations made 7-14 days before the scheduled date may receive a partial refund
  • Cancellations made less than 7 days before the scheduled date may not be eligible for refund
  • We reserve the right to cancel or reschedule services due to weather, safety concerns, or unforeseen circumstances, with full refund or rescheduling options provided

Assumption of Risk

Outdoor activities carry inherent risks. By participating in our services, you acknowledge that you understand these risks and voluntarily assume them. All participants must complete a liability waiver and health assessment before departure.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of bamboo crane or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute this content without express written permission.

User-Generated Content

If you submit content to us through forms, emails, or other means, you grant us a non-exclusive, royalty-free license to use, modify, and display that content for business purposes related to our services.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of these external sites.

Disclaimer of Warranties

This website and its content are provided on an "as is" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, bamboo crane shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.

Indemnification

You agree to indemnify and hold harmless bamboo crane, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of the revised terms.

Contact Information

If you have questions about these Terms of Use, please contact us at [email protected].

bamboo crane

Authentic wilderness experiences across Canada's most remarkable landscapes.

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